Moody Tongue Sushi Manager - Hilton West Palm Beach

Job description

As the Restaurant Manager of Moody Tongue Sushi, you will lead daily operations at 2025 and 2026 MICHELIN Selection Moody Tongue Sushi at Hilton West Palm Beach, delivering attentive service, developing the team, and driving restaurant performance. Step into one of South Florida’s most exciting dining experiences as the Moody Tongue Sushi Manager at Hilton West Palm Beach . This role offers the opportunity to lead a refined, guest-focused operation where elevated hospitality and exceptional culinary experiences come together.

You'll inspire and develop a talented team, drive service excellence, and create memorable moments for guests while partnering with a world-renowned restaurant concept. Ideal for a hospitality leader who is passionate about food, beverage, and delivering polished service in a dynamic, high-energy environment. Exceptional Hospitality Starts with You Bring warm hospitality and a hands-on approach to a dining experience centered on sushi and a thoughtfully paired beer program.

As the Moody Tongue Sushi Manager , you will work closely with hotel Food & Beverage leadership, the culinary team, and Moody Tongue representatives to uphold service standards and create memorable experiences for hotel guests and local diners.

Responsibilities

Here's what you'll do during a typical day

Ensure seamless operations : Lead daily restaurant service, including opening and closing, reservations, seating, and service pacing. Coordinate with the culinary team to maintain readiness, presentation, and timely delivery.

Enhance guest satisfaction and service excellence

Maintain an active presence on the floor, build guest relationships, and resolve concerns promptly. Monitor guest feedback and reservation preferences to improve service consistency and encourage repeat visits.

Drive operational efficiency

Prepare schedules aligned with forecasted business, monitor sales and labor, and manage beverage inventory, ordering, and waste. Maintain accurate POS and cash-handling practices and coordinate food cost controls with the culinary team.

Elevate quality and service standards

Uphold Hilton and Moody Tongue Sushi standards in partnership with hotel leadership and Moody Tongue representatives. Support approved promotions, pairing experiences, and private dining opportunities that grow revenue and profitability.

Inspire and develop the team

Supervise, coach, and develop team members through pre-shift briefings, ongoing feedback, and recognition. Build knowledge of sushi, ingredients, allergens, craft beer, sake, wine, and beverage pairings to support confident recommendations and attentive service.

Uphold regulatory standards

Maintain compliance with health, safety, sanitation, and responsible alcohol service requirements. Reinforce allergy communication, cleanliness, and safe service practices to protect guests and team members.

Qualifications

What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.