Banquet Service Supervisor - Hilton Okinawa Miyako Island Resort

Job description

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will oversee the setup and execution of all banquet events, ensuring guests have a seamless and memorable experience from start to finish. As a Banquet Service Supervisor , you’re not just creating unforgettable experiences – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here’s what you’ll do during a typical day

Team Leadership: Lead and inspire banquet teams to consistently deliver outstanding service.

Event Coordination

Plan and organize banquet operations for seamless event execution.

Service Excellence

Uphold high standards in setup, delivery, and guest experience.

Problem Solving

Respond swiftly to issues and adapt to evolving event requirements.

Cross-Department Collaboration

Work with other departments and manage schedules for smooth operations.

Qualifications

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications: 3–5 years of experience in banquet operations or supervisory roles in hospitality

• Strong leadership, organizational, and problem-solving skills
• Excellent verbal and written communication
• Proven customer service excellence and attention to detail
• Familiarity with event planning processes and food presentation standards
• Ability to manage time and adapt in dynamic environments