Credit Manager

Job description

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will support the finance lead, ensure a robust control and compliance environment, and assist the hotel (s) in maximizing profit. As a Credit Manager , you’re not just a trusted advisor to finance team members and other hotel business partners – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here’s what you’ll do during a typical day

Operational Support: Assist the Finance Leader in tasks that ensure smooth and efficient department operations.

Credit & Collections

Manage credit facilities, billing, and collections in full compliance with policies and regulations.

Team Collaboration

Partner with hotel finance and management teams, fostering strong relationships across departments and stakeholders.

Customer Service Excellence

Support the development of high-performing finance teams and participate in relevant training programs.

Qualifications

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Bachelor’s degree in Accounting, Finance, or Business Administration 3–5 years in credit control, cost management, or hotel operations, with leadership exposure
• Proficient in financial systems, reporting tools, and hotel management software (e.g., OnQ, Check SCM, SUN, OPERA/OnQ PMS, MICROS, HRLINK)
• Strong skills in cost analysis, budgeting, and financial forecasting Familiar with regulatory standards, internal controls, and audit procedures Detail-oriented, organized, analytical, and deadline-driven Fluent in English; strong cross-department collaboration