Human Resources & Learning and Development Coordinator

Job description

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a Human Resources & Learning and Development Coordinator , you’re not just providing support to HR department managers – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here's what you'll do during a typical day

HR Support: Respond to Team Member, manager and candidate inquiries and provide accurate information.

HR Administration

Maintain personnel files, HR records and documentation.

Payroll Support

Process payroll and coordinate with centralized payroll teams, managers and Team Members.

Employee Relations

Escalate complex employee relations matters to the HR Manager and follow up as required.

HR Communications

Prepare and distribute HR memos, flyers and communications.

HR Initiatives

Support the planning and coordination of HR programs and initiatives.

Recruitment Support

Assist with new hire and termination documentation and employee files.

Project Support

Coordinate meetings, prepare materials and support HR projects and follow-up.

Training coordination

Coordinate training schedules, invitations, attendance and logistics.

Training records

Maintain accurate training records, trackers and completion reports.

Compliance training

Follow up on mandatory and compliance training completion.

Induction support

Support new Team Member induction and onboarding activities.

Training Champions

Support Departmental Training Champions with coordination and follow-up.

Training materials

Prepare training materials and attendance records.

L&D reporting

Assist with training feedback, reports and general L&D administration.

L&D administration

Provide administrative support for hotel learning activities.

Qualifications

What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.