Housekeeping Supervisor (Temporary) - Hilton Waikoloa Village

Job description

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Housekeeping Supervisor , you’re not just supervising daily housekeeping operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. The scenic Hilton Waikoloa Village is looking for a housekeeping supervisor to join the housekeeping team! 62 acres of Hawaiian Paradise on Hawaii’s Big Island.

Located on the sunny, scenic Kohala Coast, our oceanfront resort offers a taste of the island life full of culture, poolside relaxation, and a chance to meet marine wildlife up close. Our Team Members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program. In addition, we offer free meals during shifts and free parking onsite.

Classification

Full Time Shifts : Must be able to work mornings, evenings, weekends, and holidays

Responsibilities

Here's what you'll do during a typical day

• Supervise the housekeeping team: Lead, train, oversee, and evaluate Room Attendants and Housepersons to ensure cleanliness and quality standards in guest rooms and public areas
• Oversee room readiness: Assign, inspect, and verify room status, promptly reporting any discrepancies
• Oversee operational logistics: Monitor work schedules, payroll reports, stock room and cart inventory, and the lost and found program
• Coordinate maintenance needs: Partner with Engineering and Property Operations to address repair and maintenance issues
• Support housekeeping operations: Perform Room Attendant and Houseperson responsibilities as needed to maintain service levels Delight our guests: Address special guest needs in a timely, friendly, and professional manner

Qualifications

What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.