Assistant Night Manager at Hilton Berlin (m/f/*)

Job description

If you’re a passionate host or hostess who looks forward to taking the stage every day alongside a strong, experienced team to provide outstanding service to our guests from around the world, deliver on our quality promises, and create experiences and lasting memories. Hilton has been one of the most consistently successful companies for over 100 years and is a pioneer in the hospitality industry. We want to continue making history!

To achieve this, a high level of professionalism is required. The hospitality industry is one of the most exciting and diverse sectors, offering countless opportunities. Showcase and share your passion and skills, express your individuality within our Hilton family, and grow with us.

Responsibilities

With your organizational skills, you’ll ensure that everything runs smoothly and that our high service standards are maintained throughout the night, while also overseeing security on the premises. Responsibility for smooth operations and optimal operational processes Access control, security patrols, monitoring of security-related systems Organizing shifts Conducting shift duties (check-in, check-out, night audit, billing, room assignments, complaint handling, training new employees, etc.) Preparing the daily closing, maintaining statistics, and reporting Supporting the team in all matters

Qualifications

What you should bring

Completed vocational training or degree in the hospitality industry One to two years of professional experience in this position, at a similar level, and in a company of comparable size

• Strong communication skills Confident and positive demeanor Safety-conscious mindset
• Ability to identify and set priorities correctly Structured, determined, and goal-oriented work style Organizational and teamwork skills, as well as self-motivation Reliability Good command of German and English, as well as proficiency in commonly used computer programs

What We Offer

You Promotion of teamwork and camaraderie among colleagues Access to Hilton Worldwide University with thousands of free learning opportunities Regular internal training programs and professional development opportunities Performance-based compensation in line with industry standards, as per the collective bargaining agreement Vacation entitlement as per the collective bargaining agreement Work uniforms are provided and laundered

Worldwide accommodations at Hilton hotels (at employee rates so attractive that we’d rather not mention them here) Great employee perks in areas such as shopping, flights, fashion, leisure, sports, tickets, housing, food, technology, cell phone plans, and more Comprehensive welcome program and company orientation Great meals at low cost in our in-house team restaurant

What You Should Know Every company has its own expectations for future employees—but as we all know, nobody’s perfect.

So please don’t let that discourage you. Feel free to apply anyway. What matters most to us is your personality—we can teach you anything you might be missing. In any case, we look forward to meeting you!