Spa Product Supervisor - Grand Wailea, A Waldorf Astoria Resort

Job description

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Spa Product Supervisor , you’re not just supporting daily retail store operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here's what you'll do during a typical day

• Support retail sales and guest satisfaction: Assist in marketing and selling merchandise to maximize profitability and deliver an exceptional shopping experience
• Manage inventory and merchandising: Participate in buying, ordering, inspecting, pricing, and displaying merchandise to maintain optimal stock levels
• Assist with financial processes: Support forecasting, budgeting, purchasing, payroll, and inventory control
• Support retail operations: Perform retail associate duties as needed to maintain smooth day-to-day operations and exceptional guest service
• Supervise and develop the team: Train, schedule, and oversee retail staff, providing guidance and support to build an engaged and high-performing team

Qualifications

What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.