Housekeeping Supervisor - Embassy Suites by Hilton South Bend at Notre Dame

Job description

The Embassy Suites by Hilton South Bend at Notre Dame is fabulous 164 room hotel located just a five-minute walk from the University of Notre Dame's football stadium and two miles to downtown South Bend attractions like the Morris Performing Arts Center and the Century Center. The hotel features 9 meeting rooms and approximately 10,500sq ft of meeting space. The ideal candidate will be responsible of supervising daily housekeeping operations Shift : must be able to work flexible hours (AM & PM) along with weekends and holidays.

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Housekeeping Supervisor , you’re not just supervising daily housekeeping operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here's what you'll do during a typical day

• Supervise the housekeeping team: Lead, train, oversee, and evaluate Room Attendants and Housepersons to ensure cleanliness and quality standards in guest rooms and public areas
• Oversee room readiness: Assign, inspect, and verify room status, promptly reporting any discrepancies
• Oversee operational logistics: Monitor work schedules, payroll reports, stock room and cart inventory, and the lost and found program
• Coordinate maintenance needs: Partner with Engineering and Property Operations to address repair and maintenance issues
• Support housekeeping operations: Perform Room Attendant and Houseperson responsibilities as needed to maintain service levels Delight our guests: Address special guest needs in a timely, friendly, and professional manner

Qualifications

What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.