Casual Conference and Banqueting Operations Assistant

Job description

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Conference and Banqueting Operations Assistant , you’re not just ensuring our banquet spaces are ready for events – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. How We'll Help You Thrive At Hilton, the hospitality we're known for doesn't end with our guests.

We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with a wide range of perks and benefits, including: Flexible shifts – pick up shifts based on your availability, around your other commitments Competitive pay

• Earn £12.81 per hour plus service charge, with opportunities to grow your career with Hilton. Instant pay access - the ability to instantly withdraw up to 40% of earned wages Free meals on duty
• Helping you stay energised throughout your shift. Generous holiday allowance
• Enjoy 28 days' holiday (pro-rata) including bank holidays, increasing with service. Mental health resources
• Through our Care for All hub, Team Members have access to wellbeing resources.

Crisis Concierge

• In times of loss, our Crisis Concierge offers a single, compassionate point of contact for practical support and emotional care. Benefits availability may vary depending on Team Member location and terms and conditions of employment.

Responsibilities

Here's what you'll do during a typical day

Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special

• Prepare banquet space with care: Complete table and chair set up according to the requirements for each function
• Ensure a clean and inviting space: Clean and prep banquet rooms, ensuring all walls and surfaces are spotless
• Monitor the room: Keep the banquet area clean, and promptly address spills, discarded service items, and other issues to ensure an exceptional guest experience

Qualifications

What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.