Safety & Security Manager - Canopy Bangkok

Job description

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will oversee the safety and security operations of the hotel, ensuring that all guests, staff, and property are safe and secure. You will develop and implement security policies, conduct risk assessments, and lead the safety team to ensure compliance with local safety regulations and hotel policies.

As a Safety & Security Manager , and facilities – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here’s what you’ll do during a typical day

Leadership & Team Development: Lead and mentor the safety and security team, manage scheduling, and ensure readiness for emergencies.

Operational Security & Risk Management

Oversee daily security operations, conduct risk assessments, and implement preventive measures.

Emergency Planning & Response

Develop and execute emergency protocols; lead incident response and coordinate with emergency services.

Compliance & Safety Audits

Ensure adherence to local regulations and hotel standards through regular audits and inspections.

Training & Staff Education

Deliver ongoing safety training and conduct drills to enhance staff preparedness.

Incident Investigation & Reporting

Investigate incidents, compile reports, and recommend corrective actions.

Collaboration & Stakeholder Communication

Work closely with internal departments and external agencies to maintain a cohesive safety strategy.

Qualifications

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Proven experience in safety and security management, preferably in hospitality
• Strong leadership skills with experience managing and training teams In-depth knowledge of safety regulations, emergency planning, and risk mitigation
• Excellent communication and interpersonal skills
• Proficiency in English; additional languages are a plus Relevant certifications in safety management, first aid, CPR, and fire safety Flexibility to work nights, weekends, and holidays as needed