Doorperson

Job description

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a Doorperson , you’re not just greeting and assisting guests on arrival and departure – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Team Member Benefits When you join our team, you’ll enjoy a comprehensive benefits package, including: Medical & Vision Insurance

• Blue Cross Blue Shield of Louisiana Dental & Voluntary Insurance
• SunLife Flexible Spending Account (FSA)
• Through WEX 401(k) Retirement Plan
• Fidelity, with up to 5% employer match Employee Assistance Program (EAP)
• ComPsych Free Team Member Meals Discounted Parking Property Discounts
• Restaurants, Gift Shop, and Spa Paid Time Off (PTO) Program Go Hilton Travel Discounts Tuition Reimbursement Guild Education Program EF Corporate Learning / Language Courses Medical/Dental coverage begins on the first of the month following 60 days of employment 401(k) eligibility begins after 90 days of employment; new hires are auto enrolled.

Responsibilities

Here's what you'll do during a typical day

• Support seamless arrivals and departures: Greet arriving and departing guests, manage traffic flow at the lobby entrance, and assist with luggage Tag and track guest belongings: Read luggage tags, issue claim tickets, and ensure accurate handling and delivery of guest items
• Handle guest items with care: Retrieve, transport, store, and organize guest luggage, packages, and boxes from vehicles and luggage storage areas
• Coordinate transportation needs: Arrange taxis or other guest transportation services upon request Delight our guests: Bring an upbeat and friendly attitude to all guest interactions, respond promptly to inquiries, and resolve any issues in a friendly, efficient manner

Qualifications

What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.