Groups, Meetings & Events Sales Manager (Full Time)

Job description

Exceptional Hospitality Starts with You Picture yourself creating memorable events and experiences while driving the commercial success of one of Perth’s iconic hotels. When you join our team, that’s exactly what you’ll have the opportunity to do. As our Groups, Meetings & Events Sales Manager , you will lead the GM&E Sales team and drive revenue performance across groups, meetings and events. You’ll develop and execute commercial strategies, identify new business opportunities, build strong client relationships, maximise total hotel revenue and work closely with the wider Commercial, Marketing and Food & Beverage teams.

You’re not just driving event sales, you’re inspiring and developing your team, creating exceptional experiences for our clients and guests, and bringing Hilton’s vision of being the most hospitable company in the world to life every day. Discover Your Next Destination Located in the heart of Perth's CBD, Parmelia Hilton Perth combines contemporary elegance with warm hospitality. Just moments from Elizabeth Quay, Brookfield Place, and the city's premier business and entertainment precincts, the hotel offers exceptional dining experiences, stylish accommodation, and outstanding service.

As part of Hilton's flagship hotel in Western Australia, you'll have the opportunity to build a rewarding career while creating memorable experiences for our guests every day. A World of Rewards Enjoy complimentary laundering of your work uniform Complimentary fresh and healthy meals while on duty Personalised development with support from our on-site Learning & Development Manager, plus global career opportunities across Hilton.

Make a meaningful impact through our award-winning Corporate Responsibility programmes – learn more ( Responsible Business | Travel with Purpose | Hilton TWP ) Go Hilton Team Member Travel Program – enjoy heavily discounted hotel stays from as little as $70 per night across the globe Fitness Passport - access a wide network of gyms and fitness centres Up to 25% off Food & Beverage across participating outlets Year-round recognition programmes celebrating your contributions and achievements Wellbeing initiatives to support your mental and physical health

Responsibilities

Here’s what you’ll do during a typical day

Lead the Groups, Meetings & Events Sales Team: Inspire, coach and develop the team to achieve and surpass annual revenue targets while building on individual strengths and development opportunities.

Drive revenue performance

Achieve revenue targets through proactive daily yield management, identifying new business opportunities and maximising total revenue spend across the hotel.

Develop and execute commercial strategies

Work closely with the Commercial Director, Sales Team, Revenue and Director of Finance to formulate revenue plans, sales strategies and action plans across key market segments .

Build strong client relationships

Take personal responsibility for key accounts, understand client needs and decision-making processes, and identify opportunities to secure new and repeat business.

Identify new business opportunities

Continuously review the customer base, conduct market and industry research, monitor competitor activity and build relationships with key industry partners to generate future business.

Monitor performance and forecasting

Review and report on revenue streams, sales activities and forecasts, using data and market intelligence to identify opportunities and guide future activities.

Maximise event opportunities

Use effective upselling techniques and innovative ideas to help clients create memorable events within their budget while maximising revenue opportunities for the hotel.

Collaborate across the hotel

Partner closely with Marketing, Food & Beverage and the wider Commercial team to develop sales, marketing and promotional opportunities and ensure a seamless client experience.

Qualifications

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications: Have a minimum of 12 months of full Australian Working rights (sponsorship is not offered) Physically based in the Perth Metropolitan Area or willing to relocate (no relocation allowance is offered Previous experience in Groups, Meetings & Events Sales, Hotel Sales, or a similar commercial role

• Proven experience in leading and developing a high-performing sales team Strong commercial acumen with experience in driving revenue, forecasting and achieving sales targets
• Strong client relationship management, negotiation and communication skills
• Ability to identify new business opportunities and analyse market and competitor trends Experience with Delphi or similar hotel sales and event management systems A collaborative leadership style with a passion for hospitality and delivering exceptional experiences