Chief Steward_Hilton Istanbul Bosphorus

Job description

What will I be doing? As a Chief Steward, you will be responsible for overseeing all stewarding operations and ensuring compliance with Hilton standards and local regulations.

Specifically, you will:

• Lead, train, motivate, and develop the Stewarding Team to deliver exceptional service and operational efficiency
• Ensure all back-of-house, kitchen, and food & beverage service areas are maintained to the highest cleanliness and hygiene standards
• Establish, monitor, and enforce sanitation and safety procedures in accordance with Hilton standards and local legal requirements
• Manage inventory, storage, distribution, and maintenance of operating equipment
• Oversee the maintenance, security, and proper utilization of food service equipment and machinery
• Coordinate with Culinary, Banquets, Restaurants, Bars, and other departments to ensure operational equipment is available when needed
• Conduct regular stock counts and monitor equipment usage to minimize losses and control costs
• Ensure compliance with Health & Safety regulations, hygiene requirements, and hazardous materials handling procedures
• Identify opportunities to improve productivity, efficiency, and cost management within the department
• Support banquet and large-scale event operations to ensure seamless execution of guest functions
• Conduct performance evaluations, provide coaching, and foster a positive, engaging team environment
• Collaborate closely with department heads to maintain Hilton's service excellence standards

Responsibilities

What are we looking for? A Chief Steward serving Hilton is always working on behalf of our guests and alongside fellow Team Members.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Strong leadership and team management skills
• Excellent organizational and planning abilities
• Strong communication and interpersonal skills A proactive and hands-on approach to problem-solving Commitment to maintaining the highest standards of hygiene, safety, and operational excellence Passion for hospitality and creating exceptional guest experiences

Qualifications

Required Qualifications

• High School Diploma or University Degree in Hospitality Management, Tourism, Business Administration, or a related field Minimum
• 3 years of experience in Stewarding operations within an international hotel environment Previous leadership or supervisory experience
• Strong knowledge of food safety, sanitation, and hygiene standards Good command of English