CDI - Sales Associate Prague (W/M)

Job description

Your daily responsibilities Welcome every client with generosity and create a warm environment, rooted in attentive listening and kindness, conducive to personalized advice.

• Present our collections in all their diversity, highlighting the pieces, materials, and craftsmanship
• Provide precise and enthusiastic advice, offering harmonious combinations suited to each client’s needs and lifestyle across our métiers
• Drive sales across all categories, integrating a fluid and modern omnichannel approach
• Maintain an in-depth knowledge of collections, new releases, and trends while engaging in regular training
• Collaborate with and support the team to ensure a seamless client experience and collective success Keys to your success Significant experience in high‑end retail, with a strong understanding of the requirements of personalized client service
• Solid product culture and the ability to navigate with ease between different métiers thanks to a true sensitivity to materials, finishes, and quality Clear and professional communication in Czech and English is mandatory, enabling you to support and retain a demanding clientele Active listening and adaptability to accurately address diverse client expectations and adjust the experience accordingly Autonomy, agility, and proficiency with digital tools, supported by natural curiosity promoting continuous skill development Team spirit and open-mindedness, contributing to a smooth collective dynamic across métiers
• Strong service orientation and attention to detail, ensuring a flawless client experience in line with the Maison’s standards.

As a responsible employer, we are committed to ethics, diversity, and inclusion. Join the Hermès human adventure!