Chief of Operations & Business Execution

Job description

As Chief of Operations & Business Execution , you will hold a critical leadership position, supporting the Chief Executive Officer (CEO) in managing administrative operations at GIL. The Chief of Operations & Business Execution is accountable for driving and optimizing day-to-day business activities, ensuring alignment with the company’s strategic vision and objectives. Reporting directly to the CEO, you will ensure appropriate operational implementation across diverse functional areas, including portfolio management, servicing, compliance, technology, and customer support.

The ideal candidate will demonstrate extensive industry expertise, a strong record of operational excellence, and exceptional leadership abilities. In this role, you will collaborate closely with internal departments, Generali Group entities, and external partners to uphold financial excellence and regulatory compliance. Key responsibilities Operational Strategy & Execution Lead and manage project performance, budget adherence, and overall operational efficiency to ensure smooth execution; Develop and implement operational strategies, policies, and procedures that align with the company’s mission, vision, and long-term objectives; Translate strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations planning; Streamline processes across the company to maximize efficiency, scalability, and profitability while maintaining a customer-centric approach; Support the development of a strong control environment.

Leadership & Stakeholder Coordination Provide leadership and coordination across relevant functional areas, fostering collaboration, accountability and continuous improvement; Contribute to identifying capability gaps, promoting professional development, and championing diversity, equity, and inclusion initiatives. Financial & Performance Management Oversee operational budgets, cost management, and resource allocation to meet financial targets and drive business growth; Establish and monitor Key Performance Indicators (KPIs) to measure organizational effectiveness and guide decision-making; Oversee fee governance and the operational maintenance of applicable fee schedules.

Regulatory Compliance & Risk Management Collaborate with Compliance and Risk Management to support the effective operational implementation of applicable policies and procedures, ensuring consistency with the company’s business model and operating framework while fully respecting the independence and responsibilities of the control functions; Collaborate with legal, compliance, and audit teams to maintain transparent governance and mitigate potential exposures; Coordinate the operational implementation and ongoing monitoring of EMIR-related processes; Coordinate valuation-related operational processes and ensure effective collaboration with the relevant internal functions, governance bodies and service providers.

Technology & Innovation Lead the governance and steering of strategic and operational projects, monitoring progress, budgets, risks and deliverables; Champion process automation and digital transformation to enhance customer experience, reduce costs, and improve turnaround times. Cross-Functional Collaboration Collaborate with various executive stakeholders to align operational priorities with overall business objectives.

Qualifications

Minimum 15 years of relevant experience in operations, finance, audit or business management, preferably within a Luxembourg ManCo, AIFM or comparable regulated financial institution; Proven team leadership experience; Comprehensive knowledge of accounting, tax, legal, and regulatory requirements relevant to Luxembourg-based ManCos; experience with LuxGAAP and consolidation processes preferred; Master’s degree in Accounting, Finance, Business Administration or a related field (or equivalent qualification).

Technical Skills

Ability to interact with a variety of stakeholders globally and build trusted partnerships; Solid analytical skills and ability to rapidly comprehend complex issues; Extensive knowledge of the fund industry (AIFM and UCITS) and different company structures; Ability to provide sound judgement and present solutions with impact; Strong project management skills, with the ability to focus on key priorities despite complexity and time constraints; Willingness to learn new things and to look into a broad range of topics; Goal-oriented, self-driven and flexible.

Languages

Fluent in English (oral and written); the knowledge of French or Italian is considered as a plus Soft Skills: Excellent communication skills, both verbal and written; Ability to detail complex technical information into concise and effective presentations; Solution-oriented; Strong analytical thinking and creativity; Proactive approach and strong team-player mindset; Highly motivated, able to manage multiple priorities, and work efficiently under pressure; Ability to work in an international and multicultural environment; Strong ownership, excellent prioritization skills and a hands-on approach; Strong sense of integrity and ethics.

As part of GIL pre-hire background screening process, we apply a risk-based approach to determine the requirement of carrying out such checks on candidates, including criminal record checks. This role is judged to be sufficiently sensitive to warrant carrying out a criminal record check. By applying for this job, you are consenting to GIL completing background checks including criminal record checks.