Lead Network Engineer

Job description

Job Description

Summary We are looking for a skilled and motivated Lead Network Engineer to join our team. This role is ideal for a professional with solid hands-on experience in network support, troubleshooting, and security operations within enterprise or data center environments. You will play a key role in maintaining network reliability, resolving incidents, validating configurations, and supporting secure, high-performing network infrastructure across a global environment.

If you enjoy solving complex networking challenges and collaborating with cross-functional teams, this could be a great fit.

Roles and Responsibilities In this role, you will: Network Troubleshooting: Diagnose and resolve network related issues, both hardware and software, ensuring minimal downtime. ​Layer 2 & Layer 3 Support: Provide troubleshooting support for routing and switching environments.

UTM Firewall Management

Work with UTM firewalls to update security and traffic polices, debug traffic flows and firewall rules.

Network Configuration Design and Validation

Review and validate network configurations to ensure they align with company standards and best practices.

Performance Monitoring

Utilize network monitoring tools to validate the health and performance of all network systems.

Documentation and Reporting

Maintain accurate network documentation, including configurations and diagrams to accurately depict steady state information.

Collaboration

Work closely with other IT team members, vendors and customers located throughout the world.

Incident Response

Act as a point of contact for resolving network related incidents and outages. (There is no requirement for on call support)

Required Skills and Experience

Certifications: At least CCNA(Cisco Certified Network Associate) or equivalent certification. Certifications in security, OS, and automation are a plus. Relevant years of experience in a network support or TAC, ideally with exposure to enterprise or datacenter environments. Strong understanding of layer 2 and layer 3 technologies and protocols. In-depth knowledge of TCP, UDP, Multicast, and Network Virtualization. Vendor agonistic knowledge across firewall technologies.

Analytical problems solving skills. Experience with network performance monitoring, scripting languages and automation (Docker, Python, Ansible) is a plus. Excellent written and verbal communication skills with the ability to explain complex IT issues to nontechnical stakeholders.

Education

Qualification A degree in Computer Science, Information Technology, or related field is preferred. CCNA (Cisco Certified Network Associate)

Additional Information Relocation Assistance Provided

No