Senior Analyst - Client Services (ProRata Handler)

Job description

Introduction Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients.

If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging. How you'll make an impact Join Gallagher Re and Make an Impact At Gallagher, we are more than a global insurance brokerage—we are a team of professionals dedicated to delivering exceptional service and innovative solutions worldwide. As one of the world's leading insurance, risk management, and consulting organizations, we offer exciting opportunities to grow your career in the dynamic world of Reinsurance.

We are currently looking for an experienced Senior Analyst – Pro Rata Handler to join our Reinsurance Servicing team in Mumbai.

What You'll Do

As a Senior Analyst, you will be responsible for managing proportional treaty accounting and servicing activities while ensuring compliance with contractual obligations, business processes, and service standards. ✅ Analyze and interpret technical proportional treaty documentation and bordereaux received from clients. ✅ Process and manage treaty accounting activities in line with contractual conditions and operational procedures. ✅ Independently handle client, reinsurer, and claims-related queries, ensuring timely resolution and escalation where required. ✅ Review and maintain operational and financial reports, ensuring accuracy and completeness. ✅ Support

Account Managers, Client Service Advocates, and Placing Teams with renewal and servicing information. ✅ Monitor outstanding balances, bureau debt, and uncorrelated cash positions, driving timely resolution. ✅ Build and maintain strong relationships with internal and external stakeholders. ✅ Ensure compliance with regulatory requirements, company policies, and industry best practices. ✅ Deliver against established SLA, quality, turnaround time (TAT), and productivity targets.

About you What We're Looking For

Experience- Relevant experience in Insurance/Reinsurance Operations Hands-on exposure to Proportional Treaty (Pro Rata) servicing/accounting Experience managing client portfolios and stakeholder interactions Understanding of treaty accounting, bordereaux processing, and post-placement servicing activities Technical Knowledge- Strong understanding of Reinsurance concepts and treaty documentation Awareness of accounting fundamentals (debits, credits, settlements, reconciliations) Good knowledge of Microsoft Excel and MS Office applications Additional Information At Gallagher, we believe supporting our colleagues goes far beyond the role itself.

For more information, visit our Benefits page. Competitive compensation Comprehensive benefits programs designed to support your well-being Career development opportunities and ongoing learning A collaborative, people-first culture with accessible leadership The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities.

At times, we will consider transferable skills from previous roles. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)