Senior Analyst - Account Management

Job description

Introduction Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients.

If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

Overview

You’ll manage the renewal process for allocated insurance accounts from start to finish. You’ll review client and policy details, shape the marketing approach and compare market options so you can make clear coverage recommendations that meet the client’s needs. You’ll also work closely with account handlers, insurers and onshore colleagues, so queries are handled quickly and the renewal process stays on track. How you'll make an impact You’ll spot upcoming renewals early and start the process in good time.

That gives clients space to review their options and make informed choices. You’ll look closely at client and policy information, question what you see, and flag any cover gaps or extra cover needs to the wider team. You’ll prepare and issue renewal documents accurately and within agreed service standards. You’ll also keep every policy record, note and renewal activity updated in the right systems. Alongside that, you’ll join weekly meetings and ad hoc discussions with stakeholders, helping everyone stay aligned and move each renewal forward with care.

About you Experience working on insurance renewals or similar policy administration work. The ability to review client and policy information, then use that detail to support coverage recommendations. Confidence to spot cover gaps or extra cover needs and share them clearly with colleagues. Clear communication skills. You can explain ideas by phone, in writing and face to face. Care with detail. You keep documents, system notes and renewal records accurate.

A calm, organised approach. You can manage several accounts and deadlines at once. A respectful approach to confidential information. The ability to work on your own and as part of a team. A willingness to learn, ask questions and adapt when priorities change. A bachelor’s degree would be useful, and insurance study such as CPCU, AINS, Cert CII or ANZCIF would be an advantage. Additional Information At Gallagher, we believe supporting our colleagues goes far beyond the role itself.

For more information, visit our Benefits page. Competitive compensation Comprehensive benefits programs designed to support your well-being Career development opportunities and ongoing learning A collaborative, people-first culture with accessible leadership The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities.

At times, we will consider transferable skills from previous roles. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)