Captain - Chang Sheng Fang

Job description

Position Summary

• Handle the daily operations of the outlets in order to meet and exceed customers’ needs and business requirements.
• Ensure adherence to service standards and operating procedures established.
• Ensure excellent customer experience and service to maximize

Revenue Primary Responsibility

• Handle the daily operations of the outlet to ensure compliance with policies, procedures, standards and aim At satisfying and exceeding customer expectations.
• Serve Food and beverages efficiently according to established standard.
• Maintains High standards of hygiene, cleanliness and tidiness in all service area.
• Ensure work place safety practice is adhered to.
• Ensure sufficient inventory whenever required.
• Provide direct service to customers as needed, including but not limited to serving tables, bussing, seating guests and supporting general clerical/cashier duties whenever required. Requirements - 1 year at a 5-star hotel or 2 years at a 4-star hotel or reputable restaurant - F&B product and service knowledge
• Fluent with Cantonese or Mandarin and Good in English
• Able to walk and stand continuous for extended amount of time