Hostess

Job description

Position Summary

• Handling reservations and guests inquiry
• Welcoming and serving guests according to the given instructions and established service standards
• Maintains High standards of hygiene, cleanliness, tidiness and adhere to work place safety practice Requirements - 1 year at a 5-star hotel or reputable restaurant
• Frontline customer service experience in airlines, retail, concierge is an added advantage Knowledge
• Basic F&B product and service knowledge
• Advance customer service skills
• Fluent with Cantonese or Mandarin and English, both written and spoken
• Able to walk and stand continuous for extended amount of time

Primary Responsibility

• Assist the restaurant manager in handling the daily operations of the restaurant, assist in making reservations for guests and answering guests' inquiries
• Welcome and serve guests efficiently according to established standards
• Maintain the dining area and service equipment in good and clean condition