Warranty Coordinator

Job description

Ford Business Solutions is looking for a Warranty Coordinator to join our Ford Customer Service Team in our Szentendre office.

Responsibilities

What will be your roles and responsibilities? Manage warranty hotline – dealer/Importer warranty request handling, supporting claim submission, liaising with the assessors.

Handling & managing prior approval request (PAR); in case of escalation, cooperation with Technical Hotline Warranty training preparation and presentation about processing, claim submission, correction and tracking Warranty manual & Warranty policy procedure update

• Determine parts impo-cost in EDM; and warranty labor revision in cooperation with European Warranty Office (EWO) Cooperation with the Warranty
• Audit department if needed Monitoring dealer’s warranty performance, claim submission, claim types Reporting e.g.

FSA performance, repair type etc.

Qualifications

Requirements for the position

University or College Degree, preferably in mechanical engineering Technical knowledge, automotive experience Active Driving license for cat. B At least 2-3 years work experience in technical field Fluent written and spoken English, other languages are welcome Good communication skills, proactive (!) personality, ability to work individually PC skills What you’ll love about us: Being part of a fully supportive, collaborative, and dynamic team

Hybrid working model with 4 days on-site/week Continuous challenges and great opportunities contributing to your professional development and next career step at one of the largest automotive company in the world Cafeteria – Benefits package As you will join a car sales company you can use your discount for used car purchase and you can have the chance to try even the most recent models during test driving days

Shuttle bus service between local train station (Békásmegyer – HÉV) and the office Please note that we currently run background checks as part of our recruitment process pending a successful interview.

Location

Szentendre Getting curious about this opportunity? We would love to tell you more. Stay connected with us and apply. #LI-FordHungary