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Fidelity National Information (FIS) · London, United Kingdom

Business Partner Sr Lead, Employee Relations (6 month Fixed Term Contract)

London, United KingdomManager or leadOperations

Listed on Fidelity National Information (FIS)’s official careers site. Posted September 25, 2026. Check that it is still open and apply there.

Apply on Fidelity National Information (FIS)’s careers site →

Job description

Position Type

Full time Type Of Hire : Experienced (relevant combo of work and education)

  • 8 Month FTC
  • As the world works and lives faster, FIS is leading the way.

Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

What you will be doing

As an Employee Relations (ER) Advisor Specialist you will work as a trusted advisor with line managers across the business, providing advice and guidance on UK employee relations matters in accordance with our policies and procedures, to ensure a fair and consistent approach.

Key responsibilities will include: Guidance and Compliance: Provide expert guidance to management on employee relations matters including disciplinary, performance, grievance and flexible working, ensuring compliance with employment law and company policies.

Investigation

Conduct thorough investigations into intricate, HR-related employee grievances and ethics cases, resolving conflicts and recommending appropriate actions.

Consultation

Manage consultation actions such as TUPE and redundancy consultation (both collective and individual consultation).

Terminations

Handle sensitive, in-depth, involuntary terminations.

Training

Deliver training programs for managers on employee relations topics, such as conflict resolution and effective communication. Policy coaching for managers on performance management, disciplinary and flexible working process.

What you will need

Conflict Resolution/Negotiation: Robust ability to mediate disputes and negotiate agreements effectively.

Knowledge of Employment Law

Strong in-depth understanding of UK employment law.

Problem Solving

You approach challenges with a solution-focused mindset, able to identify issues and develop effective solutions.

Empathy

Ability to understand and share the feelings of others, fostering a supportive work environment.

Active Listening

Excellent listening skills to fully understand and address employee concerns.

Communication Skills

Strong verbal and written communication skills to convey information clearly and effectively.

Organisational Abilities

Exceptional organisational skills to manage multiple tasks and priorities efficiently.

Strategic Oversight

Ability to provide strategic direction and oversight in employee relations matters.

Microsoft Office Proficiency

Showing proficiency in Microsoft Office applications, such as Excel and Word.

Confidentiality

Demonstrating an ability to work with confidential information.

Attention to Detail

Attention to detail, analytical/reasoning, interpersonal, organisational, and problem-solving skills.

Cross-Functional Teamwork

Ability to work effectively in a cross-functional team environment.

Data Analysis

Ability to draw accurate conclusions from raw data.

Interpersonal Skills

Ability to interface with all levels of employees.

Flexibility

Ability to prioritize, multi-task, and maintain flexibility in a fast-paced, changing environment.

Judgment and Business Acumen

Sound judgment, business acumen, influencing skills, and proactive approach to effectively address sensitive employee issues.

Years of Experience

Minimum of 7 years of experience in an employee relations specialist or HR generalist role.

What we offer you

At FIS, you can learn, grow and make an impact in your career.

Our benefits include: Flexible and creative work environment Diverse and collaborative atmosphere Professional and personal development resources Opportunities to volunteer and support charities Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .

Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

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