Director, Program Management

Job description

At Experian, we believe great work happens when people come together. We're focused on attracting talent in and around our designated hub locations who are open to collaborating with colleagues in person. Aligning employees to these talent markets helps foster collaboration, strengthen team connections, and support long-term career growth within Experian. You will reside in or near Franklin, TN. Experian Health is looking for a Director of Program Management to lead a multi-year initiative to migrate approximately 4,200 servers from three Tennessee data centers to Amazon Web Services (AWS).

You will oversee program delivery across more than 20 technology workstreams, partnering with AWS Professional Services, technology leaders, and executive stakeholders to manage milestones, resources, risks, and financial performance. You will report to the VP, Security & Risk, who serves as Program Lead, and work directly with the CTO as Accountable Executive.

You'll have the opportunity to: Lead the migration and modernization program, overseeing delivery plans, milestones, and dependencies across more than 20 workstreams. Build and manage the program management office, establishing consistent planning, reporting, governance, and change management practices. Direct migration planning and sequencing with AWS Professional Services, coordinating application transitions, shared infrastructure, and business continuity requirements.

Manage program risks, issues, decisions, and resource dependencies, escalating concerns and resolving barriers to delivery. Oversee AWS Professional Services delivery, including contractual milestones, scope changes, partner performance, and knowledge transfer. Establish and report program performance measures, including migration progress, server retirement, database conversion, and financial results. Partner with technology, product, security, operations, and finance leaders to coordinate resources, cloud readiness, compliance, and program spending.

Provide executive communications and program updates while ensuring migration activities meet healthcare data protection and security requirements.

Qualifications

Your background

12+ years of program or project management experience in enterprise technology, including 5+ years leading large, multi-workstream programs. Experience managing technology programs with multi-million-dollar budgets and teams of 100+ contributors. Experience leading enterprise data center migrations or cloud transformation programs involving AWS. Experience managing systems integrators or AWS Professional Services under fixed-bid or outcome-based contracts, including milestones and scope changes.

Experience with integrated program scheduling, critical path planning, risk and dependency management, financial oversight, and executive reporting. Experience with cloud infrastructure or application modernization technologies such as Amazon EC2, Amazon EKS, managed databases, containers, CI/CD, or infrastructure as code. Experience delivering technology programs in healthcare or another regulated environment with HIPAA, HITRUST, or comparable compliance requirements.

Experience coordinating cross-functional teams and using program management tools such as Jira, Confluence, or ServiceNow.

Bonus

PMP, PgMP, SAFe, or AWS certification. Experience with AWS Migration Acceleration Program, AWS Transform, or comparable migration tools. Experience with VMware migrations, SQL Server to PostgreSQL conversion, or large-scale server retirement. Experience in healthcare revenue cycle management or healthcare provider technology.