Director, Operational Risk

Job description

The Director, Risk supports Experian's Financial Services and Data business within the North America Data Office. You will lead risk, regulatory compliance, and data privacy efforts to help the business meet applicable federal and state requirements and industry guidelines. The Director partners with Compliance, Audit, Legal, Product, Sales, and other North America teams to strengthen governance and support compliant products and cross-business initiatives.

At Experian, we believe great work happens when people come together. We're focused on attracting talent in and around our designated hub locations who are open to collaborating with colleagues in person. Aligning employees to these talent markets helps foster collaboration, strengthen team connections, and support long-term career growth within Experian. You will report to the SVP, Data Governance and and reside in or near one of our collaboration hubs: Costa Mesa, CA; San Jose, CA; Schaumberg, IL; Atlanta, GA.

You will have opportunity to: Lead risk management and regulatory compliance programs across the Financial Services and Data department. Partner with Product and Sales teams to develop products and services that meet regulatory requirements. Develop compliance policies, procedures, standards, and employee training programs. Establish processes to identify, assess, monitor, and report compliance risks. Develop corrective action plans to address compliance issues and reduce operational risk.

Advise our teams and clients on regulatory compliance, data privacy, and privacy impact assessments. Collaborate with Legal, Audit, Compliance, and other departments on shared regulatory and governance programs. Lead a team responsible for supporting risk management and compliance activities.

Qualifications

8+ years of experience in compliance and risk management. 3+ years of experience in data privacy. Experience applying federal and state laws and regulations relevant to financial services, consumer data, and privacy. Working knowledge of the Fair Credit Reporting Act (FCRA), Gramm-Leach-Bliley Act (GLBA), Consumer Financial Protection Bureau (CFPB) requirements, Federal Trade Commission (FTC) requirements, Federal Communications Commission (FCC) requirements, Telephone Consumer Protection Act (TCPA), and California Consumer Privacy Act (CCPA).

Experience developing compliance or audit reports for governing bodies, legal entities, or external authorities. Experience developing or maintaining compliance policies, procedures, standards, or corrective action plans. Experience advising business teams on regulatory compliance, data privacy, or privacy impact assessments. Experience leading, coaching, or developing employees.