Identity & Access Expert (Auth0)

Job description

This is a hybrid position - 3 days in the office and two work-from-home. Our Office is in Bucharest. One of the world's leading energy companies, ENGIE is present across the entire energy chain, in electricity and natural gas, from upstream to downstream. By placing responsible growth at the heart of its businesses (energy, energy services and the environment), its mission is to meet major challenges: meeting energy needs, ensuring security of supply, combating climate change, and optimising the use of resources.

GBS is part of ENGIE, partnering with the support functions for the ENGIE's Business Units and Corporate.

It currently has 7 Business Support functions

purchasing, consulting, finance, real estate and logistics, legal, human Resources, information systems. By 2025, GBS is ENGIE's "transition maker" for support function excellence. Amplifying ENGIE's net zero mission, we provide a competitive edge through efficient operations, strategic resource allocation, and pioneering in culture and technology.

What we are looking for

We are seeking an experienced Identity Engineer with strong expertise in Auth0 and Customer Identity & Access Management (CIAM), combined with solid knowledge of OKTA technologies. This role focuses on delivering secure and scalable authentication solutions for customer-facing applications, while contributing to the evolution of the overall identity ecosystem. As part of a global Identity & Access Engineering team, you will design and maintain identity solutions, ensuring a balance between security, user experience, and operational efficiency.

Responsibilites

Auth0 Engineering & Configuration: Design, implement, and maintain authentication and authorisation solutions using Auth0, including user flows, rules/actions, and identity federation.

Customer Identity (CIAM)

Develop and optimise customer identity journeys, ensuring seamless and secure user experiences across applications.

OKTA Core Support & Enhancement

Configure and maintain OKTA core functionalities such as SSO, MFA, and lifecycle management, ensuring alignment with global IAM standards.

Cybersecurity & ISPM Contribution

Participate in the implementation and monitoring of identity security controls, including Identity Security Posture Management (ISPM) features.

OKTA Workflows Contribution

Contribute to the development of workflows for automation of identity processes (basic to intermediate complexity).

Integration & APIs

Integrate identity platforms with applications using standard protocols (OAuth2, OpenID Connect, SAML) and APIs.

Incident & Problem Support

Provide support for complex identity-related issues and contribute to root cause analysis and remediation actions.

Security & Compliance

Ensure authentication mechanisms and identity processes comply with security standards and regulatory requirements.

Collaboration

Work with application teams, product teams, and cybersecurity stakeholders to design and implement appropriate identity solutions.

Documentation

Maintain clear documentation of configurations, architectures, and processes.

Continuous Improvement

Contribute to improving identity services, tools, and practices.

Agile Methodology

Participate in agile team activities and manage tasks using a Kanban approach Requirements: Soft Skills Communication: Excellent verbal and written communication skills in English. Ability to convey technical information to non-technical stakeholders clearly and concisely.

Teamwork

Strong ability to work collaboratively in a diverse, international team. Adaptable to different working styles and cultures.

ProblemSolving

High analytical and problem-solving abilities. Capability to think critically and troubleshoot issues effectively under pressure.

Customer Focus

Strong customer service orientation. Commitment to understanding and meeting the needs of internal clients.

Time Management

Efficient time management and multitasking skills. Ability to prioritize tasks and manage workload effectively in a fast-paced environment.

Adaptability

Flexible and able to adapt to changing circumstances and requirements. Eager to learn and stay updated with new technologies and processes.

Technical Skills (Preferred) Auth0

Advanced expertise (CIAM, authentication flows, rules/actions)

OKTA Core

Solid experience (SSO, MFA, lifecycle management)

OKTA Workflows

Basic to intermediate understanding.

Identity Protocols

OAuth2, OpenID Connect, SAML ISPM / Security: Basic exposure to identity security concepts API integration (REST, JSON)

Qualifications

• Bachelor’s degree in information technology, Computer Science, Cybersecurity, or a related field, or equivalent work experience
• Proven experience in Identity & Access Management, preferably in a large international environment Professional proficiency in English (written and spoken) is mandatory
• Strong hands-on experience with OKTA platform and related technologies Experience working in engineering or advanced support (L3) roles Certifications in relevant technologies (OKTA, IAM, security) are a strong plus Experience with automation and workflow tools in IAM context is highly desirable Benefits: Private health insurance for you and your family; Opportunities for ongoing personal and professional development; Meal tickets; Work-life balance; Annual extended holiday entitlement, depending on the length of employment.

Only candidates selected for interviews will be contacted. If you decide to send us your personal information in order to apply for this position, please be aware of our job candidate GDPR Data Privacy Notice: https://www.engie.ro/wp-content/uploads/2022/09/ER_Nota-de-informare-Candidati.pdf. ENGIE is an Equal Opportunity Employer.

Our commitment is unwavering

we do not discriminate based on race, color, age, sex, religion or religious creed, national origin, marital status, gender expression, genetic information, sexual orientation, ancestry, mental or physical disability, military or veteran status, or any other characteristic protected by law.