Sales Manager – Installed Base

Job description

The Sales Manager - Installed Base is responsible for leading and growing the Process Systems & Software (PSS) installed-base business in Ireland. This is a player-manager role, combining leadership of the Installed Base Account Management team with direct responsibility for a portfolio of strategic customer accounts. The successful candidate will be accountable for delivering bookings and revenue targets while driving long-term growth through software, lifecycle services, installed-base projects, and digital solutions.

This role requires a strong commercial leader who can develop high-performing teams, build trusted customer relationships, and create sustainable growth strategies while remaining actively engaged in key opportunities and accounts. In This Role, Your Responsibilities Will Be: Lead, coach, and develop the Installed Base Sales Team to achieve bookings, revenue, and growth targets. Manage and grow relationships with key strategic customers.

Develop and execute account plans that identify opportunities for expansion and increased customer value. Drive sales execution, pipeline management, forecasting, and commercial performance. Promote a customer-focused, high-performance sales culture built on accountability and collaboration. Work closely with Operations, Business Units, and Centers of Excellence to ensure successful delivery of customer commitments. Support lifecycle, software, and subscription business growth initiatives.

Ensure compliance with Emerson policies, ethical standards, and commercial governance requirements. Act as both a strategic leader and hands-on salesperson, leading by example in customer engagement and opportunity development.

Who You Are

You are a commercially driven leader who combines strategic thinking with hands-on sales execution. You excel at building strong customer relationships, developing high-performing teams, and identifying growth opportunities within complex industrial environments. You thrive in a fast-paced, customer-centric environment and have the ability to influence stakeholders at all levels.

For This Role, You Will Need

Bachelor's degree in Engineering, Business, Sales, or a related field. Proven experience in sales leadership, account management, or business development within industrial automation, software, process control, or related industries. Experience managing customer relationships and developing strategic account plans. Strong commercial acumen with a track record of achieving or exceeding sales targets. Experience leading and developing sales teams.

Strong communication, negotiation, and stakeholder management skills. Proficiency in CRM systems and sales forecasting methodologies. Fluent English language skills. Valid driver's license and willingness to travel within Ireland as required.

Preferred Qualifications that Set You Apart

Experience within industrial automation, process control, software, digital transformation, or lifecycle services. Knowledge of installed-base sales strategies and lifecycle business models. Experience managing strategic customer accounts in a complex B2B environment. Familiarity with subscription-based and recurring revenue business models. Demonstrated success in driving business growth through cross-functional collaboration.

Experience working within a multinational organization. Our Culture & Commitment to You At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive.

Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.