Sales Support Engineer

Job description

We are looking for our new colleagues to the Sales Support Engineering Team, who will be responsible for offer quotations support for Emerson Sales offices across Europe and ensure requests are handled at a high quality, accurately and in time. In This Role, Your Responsibilities Will Be:

• Review Requests for Quote (RFQ) received from Emerson Sales offices across Europe
• Collaborate with sales teams, factories and project management to understand and execute customer requirements
• Providing alternative solutions
• Selection of most appropriate supplier - quote requests
• Define proper manufacturing location considering product type, capacity and lead time.
• Select the appropriate technical documentation
• Specify a delivery time for the selected products
• Verify the Purchase Order (PO) to ensure that it is according to the offered financial and technical proposal
• Creation of Bill of Material (BOM) for purchase order and start the item setup process where necessary.
• Act as a liaison between sales offices – factories – customers
• Provide general support for sales offices
• Develop and maintain a sound knowledge of products and applications
• Draw-up specific activity reports
• Maintain and improve customer satisfaction.
• Work systematically and professionally in a well documented manner in accordance with the company rules and procedures including adherence to trade compliance (export / import and supply chain security) regulations entirely.

Who You Are

You focus on priorities and set stretch goals. You gain insight into customer needs. You work to create a feeling of belonging and strong team morale.

For This Role, You Will Need

• College/University degree
• Intermediate level of English
• PC literacy
• Knowledge and understanding of business systems (ERP/MRP)
• Social/communication skills to interact with customers
• Willingness to get product knowledge
• Teamwork
• 3+ years experience in a similar position or in a commercial environment (technical support, quotations, technical sales)

Preferred Qualifications

That Set You Apart:

• Additional language knowledge e.g. Italian /French /German/ Spanish
• Experience in business systems
• Experience in order processing and/or customer service
• Excellent communication skills
• Good level of product knowledge

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact.

We believe diverse teams, working together are key to driving growth and delivering business results. ​ We recognize the importance of employee wellbeing.

Our location we offer the following benefits

Benefit for commuting Free sporting opportunities Possibility for Home office work ABOUT EMERSON Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson.

Join our team – let’s go! Make this great opportunity yours!