Contract administrator - 12 Months

Job description

If you are a Contract Administrator professional looking for an opportunity to grow your career, Emerson has an exciting opportunity for you! In this role, you will support the successful execution of customer contracts and orders throughout the entire order lifecycle, from order acceptance through delivery, invoicing, and payment collection. Working closely with sales, finance, logistics, suppliers, and customers, you will help ensure seamless customer experience while maintaining compliance with commercial requirements and business processes.

Your contributions will play a key role in delivering operational excellence and supporting Emerson's commitment to customer success. In This Role, Your Responsibilities Will Be: Review customer contracts and orders to ensure compliance with commercial terms, conditions, and applicable export regulations. Process customer orders accurately within ERP systems and maintain required documentation throughout the contract lifecycle.

Manage approvals through designated contract review and compliance platforms. Collaborate with sales, finance, supply chain, logistics, and other cross-functional teams to support successful order fulfillment. Coordinate material requirements with intercompany and third-party suppliers and monitor delivery commitments. Maintain accurate backlog information and proactively address issues that may affect customer orders or delivery schedules.

Support the timely delivery of products and services while ensuring compliance with revenue recognition and invoicing requirements. Ensure all transaction-related documentation is complete, organized, and audit-ready. Assist in receivables collection activities by helping close contractual requirements and resolving administrative issues. Support shipment coordination and communicate effectively with internal and external stakeholders to drive positive business outcomes.

Contribute to continuous process improvement initiatives that enhance efficiency, quality, and customer satisfaction.

Who You Are

You effectively balance multiple priorities and maintain organization while managing a variety of responsibilities in a dynamic environment. You apply sound judgment and analytical thinking to identify solutions and navigate complex situations. You communicate clearly and collaborate effectively with diverse stakeholders to build strong working relationships and ensure alignment on objectives. You focus on delivering results, understanding business needs, and providing responsive support that enhances the customer experience and contributes to overall business success.

For This Role, You Will Need

At least 2 years of experience supporting business operations, customer service, contracts administration, order management, or a related business environment. Proficiency in English and Ukrainian, with the ability to communicate effectively both verbally and in writing. Experience working with Microsoft Office applications. Strong attention to detail and the ability to manage multiple priorities effectively. A collaborative approach and willingness to work across teams and functions.

Ability to learn and navigate business systems and digital tools used to support order and contract management. Commitment to accuracy, integrity, and customer-focused service delivery.

Preferred Qualifications that Set You Apart

Experience in contract administration, order management, customer support, supply chain, or related operational functions. Familiarity with Oracle or other ERP platforms. Knowledge of Polish language. Experience working in an international or multicultural business environment. Understanding of commercial processes, invoicing, logistics, or export compliance requirements. Continuous improvement mindset with the ability to identify opportunities to enhance processes and customer outcomes.

Our Culture & Commitment To You At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives – because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact.

We believe diverse teams working together are key to driving growth and delivering business results.