Intercompany COE Manager - Technical Operations

Job description

If you desire to be part of something special, to be part of a winning team, to be part of a fun team - winning is fun. We are looking forward to hire Intercompany COE Manager - Technical Operations in Pune, India. Operational Support, Governance & Process Enablement

• Act as the primary escalation point for transaction issues, system errors, netting exceptions, and process breakdowns.
• Support global standardization and centralization initiatives to strengthen controls, compliance, and process consistency.
• Coordinate system configuration, master data corrections, and technical requests impacting intercompany operations.
• Provide technical and operational support for month-end and year-end close activities, ensuring timely issue resolution and process continuity.

Technology & Digital Transformation

• Lead the identification, evaluation, and implementation of technology solutions supporting intercompany processes.
• Drive automation initiatives utilizing ERP capabilities, workflow tools, RPA, AI, analytics, and reporting solutions.
• Partner with IT and Digital teams to define requirements, prioritize enhancements, and support system implementations.
• Develop business cases for investment in technology solutions and process improvements.
• Establish and maintain a technology roadmap for the IC COE.

Strategic Project Management

• Lead cross-functional projects from concept through implementation and stabilization.
• Manage project scope, timelines, risks, dependencies, and stakeholder communications.
• Coordinate global initiatives impacting intercompany accounting, settlement, invoicing, reconciliations, and dispute mgmt.
• Ensure project governance standards are maintained, and project benefits are measurable.

Process Improvement & Standardization

• Analyze current state processes and identify opportunities to simplify, standardize, and automate.
• Lead Lean, Continuous Improvement, and process optimization initiatives.
• Implement best practices and global standards across regions and business units.
• Data Analytics & Reporting
• Develop dashboards and KPIs to monitor process performance and project outcomes.
• Leverage data analytics to identify root causes of aged balances, reconciliation issues, and operational inefficiencies.
• Deliver insights and recommendations to senior leadership.

Stakeholder Management

• Act as a trusted advisor to Finance, Controllership, Shared Services, and Operational teams.
• Facilitate workshops and solution-design sessions with key stakeholders.
• Build strong partnerships with regional and global process owners.
• Present project updates and transformation progress to leadership teams. B.E / CMA / MBA / ACCA Overall 12+8+ years experience in Finance, Shared Services, Intercompany Operations, Process Excellence, or Transformation Strong understanding of intercompany accounting, reconciliations, settlements, and compliance requirements.

SAP (ECC and S4) FICO Modules & Oracle R12 knowledge with expertise in GL Well versed with integration of FI with other modules of SAP (ECC and S4)/Oracle R12 Understand how R12 maps to SAP (ECC and S4) and connection of harmonized values. Power BI, Tableau, Alteryx, Power Automate, Power Apps, or similar technologies. Project management methodologies (Agile, Waterfall, Hybrid). Process mapping and business analysis techniques.

Advanced Excel and data analytics capabilities. Lean or Six sigma qualification or proven leadership of global projects and process improvement initiatives. Strategic Thinking Change Leadership Stakeholder Management Innovation Mindset Project Execution Excellence Continuous Improvement Focus Collaboration and Influence