Senior Team Lead

Job description

Job Req Number

122428 Time Type: Full Time

• To lead a team of warehouse and administration personnel to ensure that services provided meet customer’s requirements and objectives.
• To lead program to achieve company policy & objectives and program objectives
• Responsible for the operating cost and ensure profitability of the program.
• Process mapping with customer for new or changed business requirements.
• To provide performance and management reports to customers.
• Meet program Key Performance Indicators, examples order turnaround time, dock to stock, stock accuracy and to provide KPI to management.
• Identify and schedule training for warehouse and administration personnel.
• Ensure staff adhered strictly to operational and safety procedures.
• Ensure Quality Policy and Objectives are understood, implemented and complied by staff.
• Ensure staff compliance to established processes
• Operate in a cost effective manner whilst meeting all customer’s expectations
• Identify areas for productivity gain and continuous improvement
• Handle customer complaint and implement corrective action
• Supplier/contractor performance review

Specific Accountabilities

• Recruitment of staff.
• Take disciplinary action on staff when required.
• Approve staff leave application.
• Approve changes in process
• Adjustment transaction
• Initiate system improvement/enhancement
• Staff overtime approval Requirements
• Hands-on experience and knowledge in warehouse management system, warehouse operations and order processing.
• Proficient with Microsoft Office.
• Microsoft – Word, & Excel, Inventory Control & Warehouse Management, 7 QC tools & PDCA, Customer Service Skills.
• Possess leadership quality, team player, meticulous, dedicated
• Good interpersonal and communication skills; Able to perform effectively in a high-pressure environment

Experience and Qualification

• Relevant Diploma in Logistics or Warehouse Management
• 3 years in a 3PL environment DSV – Global transport and logistics Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements. With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook .