General Manager, Operations

Job description

Job Req Number

115495 Time Type: Full Time Provide strategic and tactical leadership for one or more major contract logistics sites, ensuring operational excellence, safety compliance, and maximum efficiency. Serve as the primary executive contact for key customer accounts at the site level, driving continuous engagement, SLA adherence, and customer satisfaction. Lead the integration of modern warehouse technologies, including automation, robotics, and advanced Warehouse Management Systems (WMS), to future-proof operations.

Cultivate a high-performance culture by driving robust talent development, succession planning, and employee engagement initiatives across large workforces, aligning with local manpower guidelines. Hold full P&L accountability for assigned facilities, aggressively managing cost drivers, resource allocation, and revenue optimization to meet or exceed budgetary targets. Lead and present at Monthly and Quarterly Business Reviews (MBR/QBR) with key clients to discuss performance metrics, value-creation initiatives, and commercial alignment.

Champion Continuous Improvement (CIP) and Lean Six Sigma methodologies to identify bottlenecks, eliminate waste, and drive productivity gains. Ensure absolute compliance with Singapore's Workplace Safety and Health (WSH) regulations, Ministry of Manpower (MOM) standards, and corporate governance protocols. DSV – Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth.

Let’s grow together as we continue to innovate, digitalise and build on our achievements. With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA.

We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook .