Manager, Operation (이천)(물류센터 관리)

Job description

About us When you work with us you’ll find that we deliver results; without compromising on respect. We value each other’s differences while recognizing individual strength. We are the world’s leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We combine our global scale with local knowledge and sector expertise. At DHL Supply Chain (DSC) there's more to a role than the work we do.

Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be. Join a supportive work environment where you’ll have the tools and training you need to grow and succeed. DHL Supply Chain is Great Place To Work® certified.

Responsibilities

• Ensure a solid overall process framework is in place and operations are performing to their maturity potential in a simple and sustainable way
• Ensure the relevant work instructions and standard operating procedures for the site are in place and are followed
• Act as the first point of contact for the customer relating to site operation matters and build a good relationship to develop trust and ensure strong engagement Responsible for the overall annual performance of the site, including achievement of agreed customer KPIs, delivering site budget, financial results and other internal KPIs (eg. safety, operational, employee related etc.)

Requirements

Over 7 Years experiences of 3PL management Good commands of English Experiences of managing customer directly