Product Manager (OT Security)

Job description

With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and help shape the technology backbone of the world’s leading logistics company. Our offices in Cyberjaya, Prague and Chennai have earned Great Place to Work certification, reflecting our commitment to exceptional employee experiences.

Digitalisation. Simply delivered. #DHL #DHLITServices #OTSecurity #CyberSecurity #GreatPlace Grow together At IT Services, we are passionate about secure and resilient connectivity. As Product Manager OT Security, you will shape and manage services that improve visibility, risk awareness and protection across operational technology, industrial control systems and connected assets. You will work with business units, cybersecurity, architecture, engineering, and operations to translate OT security needs into scalable, governed and commercially sustainable services.

Key responsibilities Product strategy and roadmap

Define and align the vision, target service model and roadmap for global OT security capabilities.

Service lifecycle management

Manage the end-to-end lifecycle from demand and design through onboarding, operations, continual improvement and retirement.

Platform and vendor management

Oversee service capabilities based on Armis, Cisco Cyber Vision or similar, including requirements, integrations, licensing, performance, support models and vendor roadmaps.

Governance, security and compliance

Ensure service design and operation align with internal security requirements, risk management practices and applicable standards.

Stakeholder and business-unit engagement

Build trusted relationships with business units, site stakeholders, architects, engineers, security teams, procurement and suppliers.

Commercial and performance management

Develop demand, cost and consumption models; define service KPIs; monitor adoption, quality, risk reduction and financial performance; identify opportunities for optimization.

Automation and continuous improvement

Reduce manual effort through repeatable onboarding, integrations, workflows, reporting and lifecycle processes. Ready to embark on the journey?

Here’s what we are looking for

Experience: Proven experience in product, service, program or project management within cybersecurity, networking, industrial technology in environment of global enterprise.

OT security knowledge

Understanding of OT, operational constraints, asset visibility, vulnerability management, network monitoring, segmentation and secure remote access is an advantage.

Commercial acumen

Ability to build and analyse cost, licensing and consumption models and use them to support investment and portfolio decisions.

Communication

Excellent written and verbal communication skills, with the ability to engage senior stakeholders, technical specialists and operational teams.

Leadership and collaboration

Demonstrated ability to lead cross-functional initiatives and influence across organisational boundaries in a global, virtual environment.

Problem solving

Analytical and structured approach to complex problems, with strong attention to detail and a bias towards practical, scalable solutions.

An array of benefits for you

An extra week of holiday (25 days/year) 6 Self-sickness days Full compensation for up to 10 days absence due to illness/year Up to 3 additional personal paid days off for long-term service Company car/car allowance Annual bonus On-going professional & technical training and certifications Flexible working hours with home office possibilities - hybrid mode Edenred Cafeteria program including fully covered lunch vouchers; pension/life insurance, medical membership, long-term sickness insurance Multisport card, Discounts with selected partners, Rewards for work anniversaries, Company events and Health Days, Fruit days, One-time maternity grant, Opportunity to buy Deutsche Post AG shares at a discount, and much more Looking forward to having you onboard!