Business Development Manager

Job description

Join Our #TogetherUnstoppable Team at DHL Supply Chain! Are you ready to take your career to the next level? At DHL Supply Chain, we are committed to excellence in supply chain management and consulting, delivering top-notch services across various sectors including consumer, retail, life science & healthcare, technology, engineering & manufacturing, and automotive. With operations in over 60 countries and territories and a workforce of around 120,000 dedicated professionals, we are proud to manage approximately 23 million m² of storage area across 2400 locations worldwide.

Qualifications

Bachelor's degree in Industrial Engineering, Business Administration, Logistics, Supply Chain Management, or a related field. Master's degree is an advantage. Minimum 10 years of professional experience , with in Business Development, Solution Design, Strategic Sales, or Key Account Management within the supply chain, logistics, or related industries. Strong understanding of supply chain solutions, logistics operations, and customer business models across multiple industries.

Demonstrated experience managing complex sales cycles and solution-based business development initiatives. Proven ability to identify, qualify, and develop strategic business opportunities with large and multinational customers. Strong commercial acumen with the ability to translate customer requirements into business opportunities. Excellent stakeholder management and influencing skills, with experience working across cross-functional and regional teams.

Strong analytical, financial, and problem-solving capabilities. Excellent project management and organizational skills, with the ability to coordinate multiple opportunities simultaneously. Excellent communication, presentation, and negotiation skills. Advanced written and spoken English.

Job Description

Identify, assess, and develop strategic business opportunities aligned with the company's growth priorities, target sectors, and market strategy. Conduct market, industry, and competitor analyses to identify emerging customer trends and new business opportunities. Lead opportunity qualification by evaluating commercial attractiveness, strategic fit, operational feasibility, and financial viability. Build and maintain strong relationships with prospective customers, key stakeholders, and decision-makers to generate long-term business opportunities.

Lead customer discovery meetings to understand business challenges, operational requirements, and strategic objectives. Develop winning pursuit strategies and coordinate opportunity plans throughout the entire business development lifecycle. Coordinate cross-functional teams including Solution Design, Operations, Finance, IT, HR, Legal, Procurement, and other business functions to develop competitive customer solutions.

Drive internal governance throughout the sales process, ensuring timely decision-making, risk assessment, and management approvals. Prepare and deliver compelling customer presentations, commercial proposals, and executive-level business cases. Maintain an accurate opportunity pipeline and provide regular forecasts, performance updates, and business development reports. Monitor market developments, customer strategies, and competitor activities to proactively identify growth opportunities.

Contribute to continuous improvement of business development methodologies, sales processes, and commercial best practices. Mentor junior business development professionals and contribute to building a high-performing commercial organization.