Outside Sales Representative

Job description

Drive growth by connecting with clients, promoting our premium airline services, and building lasting partnerships. Enjoy a dynamic work environment, travel perks, and the opportunity to represent a world-class brand. Elevate your career with Lufthansa—where passion meets opportunity!

Tasks What you'll do

• Achieve sales targets and manage assigned customer accounts
• Prepare rate offers, negotiate transportation agreements, and secure profitable, long-term business Acquire new customers and identify business opportunities using sales tools and market information
• Analyze markets and accounts, develop action plans and collaborate with Inside Sales and the Commercial Team Conduct customer visits and sales presentations to promote products and services
• Organize customer events, maintain customer data, and record sales activities in Customer Relationship Management (CRM)
• Promote eChannels and electronic Air Waybills (eAWB)
• Manage long-term capacity agreements (LTCs) and negotiate special rates in coordination with Revenue Management
• Develop tailored logistics solutions with Handling and Inside Sales teams
• Share customer insights with relevant stakeholders and support customer segmentation
• Coordinate the handling of customer claims and complaints in accordance with established procedures Requirements The ideal candidate should meet the following requirements: High school diploma/GED, college degree or vocational training in a relevant field is required Minimum 2–3 years of relevant cargo experience, preferably in sales or a related field within the transport and logistics industry
• Must be willing to work shifts Fluency in English, both written and spoken
• Knowledge of Telugu, Tamil, Malayalam, or Kannada is an added advantage Industry knowledge of airfreight, logistics, transportation and sales Good IT skills, including proficiency in MS Word, Excel, PowerPoint and Outlook
• Knowledge of CRM systems and analytics tools, preferably Power BI, is an advantage Please note you must currently be eligible to work and remain indefinitely without any restrictions in India.

About Lufthansa Cargo AG Lufthansa Cargo Aktiengesellschaft, headquartered in Frankfurt am Main, Germany, is a subsidiary of Deutsche Lufthansa Aktiengesellschaft. Lufthansa Cargo ranks among the world’s leading air freight carriers and currently employs about 4,150 people worldwide. Lufthansa Cargo focuses on the airport-to-airport business. The cargo carrier serves around 300 destinations in more than 100 countries with its own fleet of freighters, the belly capacities of passenger aircraft operated by the Lufthansa Group and an extensive road feeder service network.

The bulk of the cargo volume is routed through Frankfurt Airport.