Key Account Manager (Talent Pool)

Job description

The pandas have embarked on an inspiring journey to serve “Meal for Every Table.” This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges, bring innovations, and with unwavering determination and heart, they strive to deliver Meal for Every Table.

Join us on our journey as we aim to connect with 25% of Pakistan's population, delivering more than just meals, uplifting lives, and driving positive transformation throughout the nation. Come onboard as a Key Account Manager and play your part in the Commercial Domain. As an Account Manager, you will be responsible for maintaining a relationship with the vendors who generate the most business in terms of orders and revenue for foodpanda.

• Function as the main contact person for the city-wide Client Accounts.
• Development and maintenance of strong and trustworthy relationships with all Key Accounts.
• Analysis and identification of upcoming needs and opportunities.
• Negotiate contracts and close agreements to maximize profits.
• Responsible for MoM Growth of all assigned Accounts.
• Clearly communicate the progress of Weekly/Monthly/Quarterly initiatives to internal and external stakeholders.
• Prepare reports on Commercial Metrics, Operational Metrics, Product Mix, Marketing Campaigns etc.
• Forecast and track key account Metrics (e.g. monthly & quarterly sales results and annual forecasts).
• Responsible for designing exclusive marketing campaigns, partnerships & co branding activities.
• Support cross functional teams in delivering the strategy by facilitating communication of lessons learned, resolving urgent issues, lining up appropriate group level support and deploying processes & tools.
• Additional tasks/projects as they arise.

Please note that this position is part of a talent pool, and while there may not be an immediate vacancy, shortlisted candidates will be considered for future openings that align with their skills and experience.

Qualifications

Your role in this journey requires the following

• Bachelor's Degree in Business Administration or relevant degree.
• Has an acute sense of responsibility and can take full ownership of the function.
• At least 1 - 2 years’ experience in the relevant field.
• Experience with Microsoft Office, especially Excel, or Google equivalents
• Your knowledge of the internet and e-commerce sector is solid
• You are driven and ambitious.
• You are very proactive and could lead independent projects.
• You have the ability to perform root cause analysis and build process flows.
• You’re very detail oriented and pay attention to all the steps in the process
• You are process oriented and data driven