Delivery Hero · Dhaka, Bangladesh
Shift Lead - Customer Service
Listed on Delivery Hero’s official careers site. Posted August 12, 2026. Check that it is still open and apply there.
Apply on Delivery Hero’s careers site →Job description
Attending inbound and outbound chats/calls/cases solving customer issues. Must have problem-solving skills and follow timeline when assigned for task. Manage a team of customer service agents. Prepare KPI reports, performance reports for management review. Able to follow order processing system from the back end. Willing to work 6 days and 6 hours per day in different shifts.
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