Global Agency Director, Retail Media - Vendor

Job description

Delivery Hero is seeking a Global Agency Director to shape and lead our overarching agency strategy across all markets. Based in our European headquarter, Berlin, you will serve as the executive architect of our global relationships with top advertising holding companies (e.g., WPP, Publicis, Omnicom, IPG, Dentsu, Havas) and international independent networks. With London serving as a primary operational hub for global agency trading and decision-making, you will frequently meet in-person with C-level agency executives to close multi-region Joint Business Plans (JBPs) and entrench Delivery Hero as a tier-one global retail media partner.

Key Responsibilities

Global Agency Strategy: Design and execute the global agency commercial roadmap, driving top-down alignment across all holding company networks and major global buying desks.

Master Commercial Agreements

Structure and negotiate global Joint Business Plans (JBPs), global trading agreements, and centralized rebate frameworks that unlock multi-market ad spend across our brand portfolio (Talabat, foodpanda, PedidosYa, Glovo).

London Market Presence

Build a commanding presence within the London agency ecosystem, conducting regular executive summits, strategic alignment sessions, and commercial reviews with global media leads.

Regional Enablement & Alignment

Partner with regional agency sales leads (MENA, APAC, LATAM, Europe) to cascade global agency commitments into local execution and revenue capture.

Thought Leadership & Representation

Act as the global face of Delivery Hero Retail Media at major industry events (e.g., Cannes Lions, DMEXCO) and lead high-level educational initiatives on quick-commerce retail media innovation.

Qualifications

12+ years of senior commercial leadership experience in digital advertising, retail media networks, or global agency holding groups.

Agency Network and Enablement

Deep, proven C-suite relationships across global agency holding company decision-makers, global trading directors, and international media planning teams, particularly in London and Europe, and demonstrated experience launching and scaling comprehensive agency training and enablement programs to maximize partner engagement.

Commercial Track Record

Demonstrated success structuring and closing complex, multi-million-dollar global agency partnerships across multiple regions and currencies.

Strategic Leadership and Stakeholder Management

Ability to operate effectively within a matrixed, international environment and influence cross-functional teams (Product, Yield Management, Local Sales, Marketing), plus proven experience leading teams and managing multi-stakeholder relationships, specifically collaborating closely across commercial, product, and sales teams.

Retail Media Expertise

Hands-on working knowledge of retail media ad products, with strong emphasis on programmatic/off-site ad products, data partnerships, DSP platforms, and first-party data activation strategies.