Key Account Manager Croatia

Job description

Job Ref ID

JR0078554 Are you hungry, ambitious and looking to turbo charge your career? Say no more! We’re Glovo, one of the fastest-growing multi-category apps out there. A performance-driven, bold and restless tech company. We’re redefining what’s possible, pushing boundaries and aiming for nothing less than excellence and innovation. To make this happen, we're putting together a talent house of high-performing teams and building the largest marketplace in your city, giving you access to anything in minutes!

We can only do so with strongly motivated, efficient, passionate, hardworking, creative people. Feel identified? Keep reading!

YOUR MISSION

You will be responsible for building, managing, and growing relationships with top restaurant partners, acting as a trusted consultant to drive their success. You’ll use data-driven insights, industry knowledge, and cross-functional collaboration with other teams to optimize partnerships and maximize business impact.

THE RIDE

Build and maintain strong, long-term relationships with restaurant Partners, through consistent and proactive communication. Understand Partners' business goals and challenges to provide strategic guidance and support. Analyse data to drive operational excellence, growth and profitability, both for your Partners and for Glovo. Drive rapid revenue growth through smart promotions, high-impact marketing activations, and menu optimization.

Take ownership of partner revenue performance, driving measurable growth. Collaborate with internal teams to develop and implement customised solutions to meet Partners' needs, including Marketing, Operations, Finance and Customer Service. Take full ownership of the partner onboarding process in the App — from store setup to supporting their first days on Glovo — with a focus on operations, marketing, and sales.

Qualifications

WHAT YOU WILL BRING

TO THE RIDE: 2+ years of experience in high-performance account management or business consultancy. Preferably in FMCG, food-hospitality, or on-demand delivery industry. Bachelor in Business Administration, Marketing, Economics. You’re motivated by pursuing ambitious goals with timely execution, and a proven track record of exceeding KPIs is a definite advantage Problem solver, data-driven with an analytical approach based on details.

You are a highly organized, proactive individual with strong time management and prioritization skills, eager to engage in both strategic planning and hands-on execution to drive results. Good knowledge of internal tools such as Google suite. Salesforce is a plus. Native level of Croatian is required as proficiency in English. WHAT THE RIDE WILL BRING TO YOU The opportunity to work in an exciting, bold and non-vanilla culture The chance to work with top talent and high-performing teams in top-notch innovation projects A fast-paced environment where you can grow and learn, every day!

High performing teams need extra rest, our holiday is 31 days a year and the flexibility to work from anywhere for up to three weeks a year. 💳 Food and Transport benefic 💪 Top-notch private health insurance Multisport subscription with competitive fee And much more .. We’re committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you you.