Strategic Account Manager - Global Partnerships

Job description

ID

JR0084293 The Mission Are you ready to join an ambitious and rapidly growing company revolutionizing the retail industry? At Glovo, our vision is to give everyone easy access to anything in the city, and as a Strategic Account Manager - Global Partnerships, you will play a pivotal role in making this vision a reality. Join us in shaping the future of retail by managing and growing our most strategic retail partnerships across multiple countries.

At Glovo, Retail is one of our highest-growing business units. We have already established partnerships with more than 200 top retail brands, including industry giants in Beauty, Electronics and Pets verticals. As a Strategic Account Manage - Global Partnerships, you will be part of the Global Retail Partnership Team that despite our rapid growth, still embodies the spirit of a small startup within Glovo.

What You Will Do

Global Partnership Management: Conduct and organize business reviews with regional and/or global partners in order to define cross-country strategies, bringing in the right internal stakeholders to ensure those strategies are applied across markets and drive growth; Attend Monthly Business Reviews with Glovo's local teams to identify blockers and areas for improvement, and support them in overcoming those. Provide ad-hoc support to local Retail teams and help them escalate issues that cannot be solved at local level; Ensure new partner activations and onboardings are compliant, respect agreed timelines, and go live successfully and on time.

Project Management

Lead or contribute to complex cross-functional projects, working with multiple functions including Strategy, Operations, Product, Finance, and PIM & Catalog. Collect feedback from local teams and cascade or deliver against tight deadlines.

Guidelines, Playbooks & Enablement

Identify areas for improvement and develop the tools and frameworks local teams need to succeed commercially, such as activation guidelines and commercial decks.

What will you Bring Background

4 to 6 years in fast-paced environments (startups, top consulting firms, leading internet companies, FMCG, or retail), including 1+ year as an account manager or in a similar role.

Business Understanding

Solid grasp of FMCG, retail, and/or e-commerce models and their revenue and growth drivers.

Commercial & Influencing Skills

You handle complex negotiations with senior stakeholders and lead multidisciplinary projects without direct authority.

Data-Driven Mentality

You base decisions on data and aren't afraid to make business judgments when needed.

Bias for Action & Problem Solving

Goal-oriented and deadline-driven, you enjoy finding smart solutions to complex problems.

Language Skills

Professional proficiency in English.

Nice to Have

International experience, Spanish, Italian, or Portuguese language knowledge.

Qualifications

What You Will Bring to the Ride Sales & Account Management Background: 3 to 5+ years of experience in large-accounts management, commercial sales, or account management in tech/SaaS, e-commerce, or retail environments.

Negotiation & Pipeline Execution

Demonstrated hands-on experience running commercial negotiations and driving partner deals through the entire sales pipeline.

Matrix Influence & Advisory Capability

Strong cross-functional leadership skills with a proven track record of advising, supporting, and upskilling teams without direct reporting lines.

Enablement & Framework Creation

Demonstrated capability in creating clear sales tools, structured playbooks, negotiation frameworks, and training materials from scratch.

Target-Driven & Analytical Mindset

High comfort with quantitative activation KPIs, pipeline tracking, and using data to make strategic adjustments.

Multi-Country or International Scope

Experience working across international markets, remote teams, or within a global HQ structure.

On-Demand or Delivery Ecosystem Knowledge

Prior exposure to multi-category e-commerce, quick-commerce, or marketplace dynamics.

Fluency in Multiple Languages

Professional proficiency in English. An additional core market language (e.g., Spanish, French, Italian).