OpenNash Jobs
Delivery Hero · Bangsar South, Malaysia

Lead, Category (Grocery/Food categories)

Bangsar South, MalaysiaFull-timeManager or leadHospitality & Food Service

Listed on Delivery Hero’s official careers site. Posted May 7, 2026. Check that it is still open and apply there.

Apply on Delivery Hero’s careers site →

Job description

This role is only open to Malaysian local/PR The Role As Category Lead, your #1 mission is to accelerate growth for your portfolio! You are the business owner of your categories, responsible for driving topline and increasing order penetration. You will lead a team to scale these categories rapidly while hitting margin targets and ensuring top-tier stock availability.

Key Responsibilities

Growth & GMV: Take full accountability for your category portfolio’s sales. Drive category penetration and hit revenue targets, driving order penetration and basket value.

Commercial Margins

Monitor & drive healthy margins for your categories. Grow retail media revenue.

Assortment & Suppliers

Run constant range optimization. Onboard high-growth SKUs and delist slow-movers. Lead negotiations and Joint Business Plans (JBPs) with FMCG brands.

Pricing & Campaigns

Execute the pricing strategy for your categories to stay competitive. Coordinate with suppliers to align their promo spend with our campaign calendar.

Availability & Waste

Own Weighted Availability (In-stock) to ensure top SKUs are never missing. Manage inventory health to minimize shrinkage and wastage.

Team Leadership

Lead and coach a team of Category Managers. Monitor KPIs and drive a culture of high performance and accountability. Key Responsibilities in detail Topline Growth & Penetration Own the GMV and order volume for your portfolio; drive category penetration and basket value to hit revenue targets. Monitor daily performance and execute swift course-corrections to maintain growth momentum. Range & Market Strategy Curate a "winning" assortment by identifying market trends, competitor gaps, and high-growth SKUs.

Run constant range optimization by onboarding local heroes and ruthlessly delisting slow-movers. Sustainable Margin & Commercial Revenue Drive category profitability by optimizing cost structures and securing strategic supplier investments. Grow Retail Media revenue and scale high-visibility advertising opportunities for your key brand partners. Strategic Partnerships & JBP Lead long-term Joint Business Plans (JBPs) with FMCG partners to build strong, collaborative roadmaps for growth.

Collaborate with suppliers to secure support and exclusive deals to drive high-impact commercial campaigns Category Operational Health Actively collaborate with Supply Chain for high Weighted Availability, to ensure products are always available for the customer. Manage inventory health & shrinkage Team Leadership Lead and coach a team of Category Managers, fostering a culture of high performance and accountability. Own the delivery of team OKRs and KPI and drive data-driven decision-making

Qualifications

6–8 years of experience in Category Management, Buying, or Merchandising within Retail or FMCG.

Industry experience

Ideally you have grocery or food-related experience e.g. Fresh/Grocery/Ultra Fresh (Produce, Meat, Seafood etc.)

Commercial Drive

Proven ability to scale categories (GMV) while managing margins and commercial income.

Negotiation Power

Experienced in managing large-scale supplier relationships and locking in JBPs.

Operational Rigor

Strong understanding of in-stock management (Weighted Availability) and waste control.

People Leadership

Experience leading a small team with a focus on coaching and talent development.

Agility

Comfortable in a fast-paced, digital environment where speed of execution is key.

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