Sr. Specialist Retail Media Billing & Operations

Job description

What's on your plate?

Assume the responsibility of receiving sorting incoming bookings with attention to detail Ensuring partner & supplier information is accurate and complete & requesting any missing information Tracking and matching of booking orders to relevant media activations

• Maintain, update and manage all documentation of media bookings
• Monitor and resolve financial discrepancies between spend and investment of advertising activations
• Follow up on creation of invoices on a timely and recurring basis with finance teams
• Create and issue insertion orders matched to bookings
• Share insertion orders with relevant team members to implement campaigns Collecting invoices after creation from finance teams and sharing them with partners & suppliers for media investments
• Handle supplier billing invoicing concerns and follow ups
• Check the validity of booking orders & invoices
• Manage communication with key members to relay relevant and beneficial inputs relating to invoicing and billing
• Support the direct team with necessary inputs and resources relating to campaigns and ensuring that all discussion points are documented and actioned appropriately Function as the main point of contact for inquiries related to billing and invoicing
• Review invoices to ensure that they are accurate and complete before sending them to partners and suppliers Preparing monthly reports for invoicing status, missing invoices and sent invoices Following up on collecting payments from suppliers Financial forecasting & reconciliation skillset
• Ability to work with and project manage salesforce and CRM tools

Qualifications

What did we order? 3–4 years experience minimum supervising and managing digital media payments. Previous media agency experience preferred. Proven track record and experience with billing and invoice management Excellent communication skills, able to provide clear level of detail for requests Able to work towards deadlines & manage time and workload efficiently Experience working collaboratively with a large team. Experience across different markets is beneficial.

Organization & eye for detail. Able to track progress and completion of activities while working towards deadlines & managing time and workload efficiently.

Proactivity/taking the initiative

achieves ambitious but realistic goals Problem solving: Autonomously solves complex problems with minimal supervision, and proactively follows up after implementing a solution

• Foster deep trust and understanding with agency and partner teams where necessary
• Contribute to great teamwork in your immediate team Proficiency with Excel and Google Sheets for data organization, tracking, and reporting Experience with CRM or business systems (Salesforce, HubSpot, or similar); ability to learn new platforms quickly
• Excellent written and verbal communication; ability to communicate across both business and finance functions
• Ability to implement work with AI and implement workflows that make daily tasks more efficient