Specialist, Telesales

Job description

Role Overview

As a Telesales Representative, you will be responsible for identifying and onboarding new restaurants to join our platform. You will play a crucial role in growing our business and ensuring the best dining experiences for our customers. In addition to sales activities, you will oversee the incubation and account management process for newly acquired vendors for a period of one month to ensure a smooth onboarding experience and sustained business growth.

Responsibilities

Inbound Leads: Handle incoming inquiries from potential restaurant owners interested in joining our platform.

Offline Search

Research and identify potential restaurant partners through offline channels such as local directories, industry events, and referrals.

Build Relationships

Establish and maintain strong relationships with potential partners, providing them with information about our services, benefits, and pricing.

Qualify Leads

Assess the suitability of potential partners based on our criteria, ensuring they meet our quality standards.

Sales Presentations

Conduct persuasive sales presentations over the phone, demonstrating the value of joining our platform.

Negotiation

Negotiate terms and agreements with potential partners, addressing their concerns and objections effectively.

Onboarding

Assist in onboarding, ensuring partners have all the necessary information and resources to get started.

Meet Targets

Meet or exceed monthly and quarterly acquisition targets and KPIs.

Qualifications

MBA, BBA, B.Com from a recognized University Proven experience in telesales, Sales, or a similar sales role. Excellent communication and negotiation skills. Strong interpersonal skills and the ability to build rapport. Self-motivated and goal-oriented. Familiarity with the restaurant industry is a plus. Proficiency in using CRM software and the Microsoft Office Suite.