Senior Associate / Associate Business Continuity Management, COO, Technology & Operations

Job description

Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Objective To coordinate, support, and execute enterprise-wide Business Continuity Management (BCM) initiatives, ensuring regulatory compliance, operational resilience, and effective incident response and recovery capabilities across DBS Hong Kong.

Job Responsibilities

Strategy & Coordination: Coordinate enterprise-wide Business Continuity Plan (BCP), including OR-2/CBS, to formulate effective recovery and response strategies.

Exercises & Validation

Support and coordinate corporate-level BCP exercises to integrate and validate the effectiveness of business and support units' incident response and recovery capabilities.

Initiatives & Compliance

Plan and execute BCM initiatives and ensure compliance with regulatory requirements, coordinating with internal and external stakeholders as necessary.

Training & Awareness

Develop and deliver training and awareness activities to raise the BCM competency of DBS HK staff.

Reporting & Risk Assessment

Produce regular BCM readiness status reports for senior management, providing in-depth risk assessments, mitigation controls, and recommendations.

Crisis Management

Support crisis management and disaster recovery arrangements, including active response measures during large-scale incidents such as a pandemic.

Key Accountabilities

Enhance BCM documentation quality and validate the efficacy of business recovery strategies. Support all audit and regulatory engagements related to business continuity. Provide comprehensive management reporting. Support business activities through effective BCM risk assessments.

Job Requirements

Experience: Minimum 3 years of practical BCM or related work experience with working knowledge of the Bank's key functional processes and resources.

Functional / Technical Competencies

Understanding of BCM methodologies, complemented by a strong foundation in banking operations and workflows. A self-motivated, results-driven mindset with the ability to approach complex challenges through creative, analytical problem-solving. Excellent presentation and interpersonal skills, with the ability to communicate technical or complex concepts clearly. Advanced proficiency in MS tools (PowerPoint, Excel, Word) for documenting, reporting, and data analysis.

Language Skills

Professional proficiency in both English and Cantonese.

Education & Professional Qualification

A bachelor’s degree from a recognized university. A business continuity professional certification would be an advantage (e.g., CBCP from DRI and MBCI from BCI). APPLY NOW! We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. We regret only shortlisted candidates will be notified.

Location

Two Harbour Square Job: Business Resilience & Security Schedule: Regular Employee Status: Full time