Specialist, Know Your Customer

Job description

Responsibilities

To provide: (i) KYC and account opening for new corporate customers from end to end; and (ii) to manage a portfolio of assigned new applications, achieve new client acquisition target with reasonable turnaround time.

• Receive account opening leads from different referrals sources in IBG Contact prospect corporate customers to conduct Know Your Customer (KYC) : verify UBO/understand business/assess AML risk
• Request documents for review and assess risk
• Follow up with customers on outstanding documents Input data into AOS system for BCAP screening & approval process
• Seek approval from Team Head / Department Head or to seek recommendation from Unit Head for approval from Higher Authority
• Deliver quality service to prospective customers
• Liaise and work with internal departments/ RMs/ CSO to facilitate a smooth delivery of customer service and to accomplish assigned tasks
• Perform other administrative & operations works as required
• Ensure compliance of mandatory banking processes Requirements: Customer focus, good analytical and logical thinking, responsive and a team player Good interpersonal skills, able to communicate with customers and internal stakeholders effectively Concern for data accuracy and attention to details with good product & process knowledge
• Proficiency in the use of MS Office including Excel Good multi-tasking skills and ability to work independent and under pressure
• Proficiency in both English and Cantonese.

Mandarin is highly preferred Location

One Island East Job: Compliance Schedule: Regular Employee Status: Full time