Senior Associate, Treasures Bancassurance Specialist, Consumer Banking Group

Job description

Job Duties & Responsibilities

Core responsibility of DBS Insurance Counselor is to ensure alignment of self and Insurer ICs on the execution key levers as per Banca strategy at DBS Bank. Demonstrate the inputs at the Branch with an average of minimum of 3 insurance calls per day for the month. Facilitate IRDA certification of new joinees within 3 months of their joining DBS and track for timely renewal of certificates. Facilitate product & KYC/AML training for new joinees within 1 month of their joining DBS.

Initiates identification and development of new business segments and geographical areas to generate business opportunities Manage customer’s issues on service or insurance needs. Escalate to Banca team if required. Ensure training & briefing on all product launches & upgrades at the Branch. Keep attuned to the current economic and financial markets so as to be current and proficient in attending to customers’ queries and update Front line sales on the same.

Facilitate TRM activation through the referral of On-line insurance products of the insurer to enable mindshare of TRMs. Ensure internal & regulatory compliance and adherence to internal DBS Sales process. Track and review insurance penetration of client base for RM by identifying prospects from base and cross selling to existing DBS clients. Facilitate customer segmentation for insurance products and help in specific sales pitches to respective segments through the Tablet application developed by the insurer.

Ensure follow up for renewal premiums to increase persistency and subsequent renewal revenues. Undertake frequent competitor analysis so that DBS product suite is in line with (or ahead of) competing banks / insurers. These updates to be shared with front line team and Banca team at regular intervals.

Requirements

Experience in Retail banca sales, HNI Sales, Wealth Management and Private Banking segment. Sound understanding of financial planning and wealth management products in India In-depth knowledge of local market and competition.

AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantage Education / Preferred Qualifications Graduate / Post Graduate with MBA in relevant field DBS India - Culture & Behaviors Performance through Value Based Propositions

• Ensure customer focus by delighting customers & reduce complaints
• Build pride and passion to protect, maintain and enhance DBS’ image and reputation Enhance knowledge base, build skill sets & develop competencies
• Execute at speed while maintaining error free operations
• Maintain the highest standards of honesty and integrity.

Location

Gurgaon Job: Product Sales Schedule: Regular Employee Status: Full time