Senior Officer, Branch Manager, Consumer Banking Group

Job description

Responsibilities

Lead and manage the overall operations, sales, and customer service functions of the Kurumbapatti branch to achieve strategic business objectives. Drive business growth by acquiring new customers, deepening existing relationships, and promoting DBS banking products and services. Oversee branch compliance, risk management, and audit standards to ensure strict adherence to regulatory guidelines and internal policies. Mentor, coach, and develop branch staff to foster a high-performance culture and deliver exceptional customer experiences.

Collaborate with regional and functional teams to implement strategic initiatives and optimize branch performance.

Requirements

Proven experience in branch banking, wealth management, or retail financial services, with a track record in a leadership or managerial role. Strong understanding of retail banking products, financial markets, and regulatory compliance standards. Demonstrated ability to drive sales performance, manage portfolio growth, and deliver customer-centric solutions. Excellent leadership, interpersonal, and stakeholder management skills to guide a team and build strong client relationships.

Strong analytical, decision-making, and problem-solving capabilities. Bachelor's degree or equivalent professional qualification in Business, Finance, or a related field.

Location

Kurumbapatti Job: Relationship Management Schedule: Regular Employee Status: Full time