Wealth Management Operations, Consumer Banking Ops, Technology & Operations

Job description

• Perform the order placement verification for daily transaction include Subscription / Redemption / Switch 執行每日交易下單的核對作業，包括申購、贖回與轉換。
• Perform reconciliation and distribution processes for Trust product corporate actions such as dividends, mergers, and liquidations 執行信託產品公司行動（如股息、合併、清算）的對帳和分配流程。
• Perform settlement processes verification with the upstream, including onshore and offshore settlements 與上游單位確認結算流程，包括國內與境外基金的交割核對。
• Perform Corporation event handling including merge/split/liquidation etc. 執行公司事件處理，包括合併/分拆/清算等。
• Prepare regulatory reporting data of FSC/TA/CBC reporting. 編製主管機關所需報表資料，例如金管會（FSC）、信託業協會（TA）、中央銀行（CBC）。
• Verify daily accounting entries 核對每日會計分錄。
• Collaborate with stakeholders for assigned projects, including the Product team, IT, and Branch. 與內部各部門合作推動專案，包括產品、資訊與分行等單位。
• Support end to end UAT testing, data verification and result validation before project sign-off 支援完整的使用者驗收測試（UAT），包含資料核對與結果驗證，確保專案上線前無誤。
• Conduct the relevent training with staff for project delivery 針對專案上線進行內部同仁訓練。
• Assist in UAT issue log, tracking, testing, re-testing and consolidation report. 協助整理 UAT 測試問題紀錄、追蹤、再測試與總結報告。
• Trouble shooting for customer complaints, resolving production incidents 處理客戶申訴與系統異常事件。
• Perform GLAO reconciliation & complete RSA, RCSA, CSSA, PDPA on time 執行 GLAO 對帳並按時完成 RSA、RCSA、CSSA、PDPA Location: Taipei Hub - 13F Job: Operations Schedule: Regular Employee Status: Full time