Customer Support & Operations Administrator

Job description

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Radiometer, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

At Radiometer, life comes first. Our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses. We’re a team that celebrates diverse ideas and continuous improvement. Here, you’ll find a place to grow and make a real impact, with your unique perspective driving us forward in improving patient care. At Radiometer, our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses.

Learn about the Danaher Business System which makes everything possible. The Customer Support & Operations Administrator is responsible for managing the end-to-end order-to-invoice cycle, coordinating logistics and shipments, and delivering day-to-day operational and administrative support. The position works closely with internal teams, external partners, and regional stakeholders to ensure accurate order execution, timely delivery, and smooth operational processes.

This position reports to the Sr.Business Analyst and is part of the Business Operation Team, Sales located in Taipei (Taiwan) and will be an on-site role. In this role, you will have the opportunity to: Order Management & Customer Support

• Manage the end-to-end order-to-invoice processing in ERP, customer inquiry handling, and maintenance of accurate and compliant order documentation.

Logistics & Shipment Coordination

• Coordinate outbound shipments, manage shipping documentation, and monitor delivery execution while supporting inventory movements and backorder resolution.

Operational Support & Process Excellence

• Provide operational and administrative support across operations, commercial, and finance functions, ensuring compliance, process efficiency, and operational accuracy.

The essential requirements of the job include: Bachelor degree Up to 3 years of relevant experience in order management, customer service, logstics or operations Mandarin & English communication skills It would be a plus if you also possess previous experience in: Experience in medical devices, healthcare, or regulated industries is preferred but not mandatory

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com .