Technician Field Service 21 Residential

Job description

You will make an impact in the following ways:

• Engage customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs.
• Apply the use of specialized tools and follows documented procedures and policies to diagnose and complete repairs, including identifying and preparing required parts and tools.
• Perform preventative maintenance activities as per documented schedules and standards on engine and related components in the field.
• Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor.
• Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
• Identify additional service opportunities with customer.
• Complete training in line with skill and business requirements.
• Maintain service vehicle and tools for cleanliness and proper operation.
• Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.

Complete in workshop repairs as required Additional Information

• + 2 weeks on / 1 week off Roster - 12hr shifts
• Competitive Annual Salary – Inclusive of applicable penalties and shift allowance. + 20% Remote Location Allowance
• All your Safety equipment / PPE and uniforms are provided and laundered
• Domestic Relocation from across Australia _may_ be offered for the right candidate + _Local Valid Drivers License is required_ To be successful in this role you will need the following:
• Apprentice Trained Engine Technician (Cert III) or equivalent
• Intermediate level of workshop or field service experience required
• Intermediate level knowledge of and/or experience with engine products
• Heavy Vehicle Experience preferred
• HR License preferred .

Job

Service

Organization

Cummins Inc.

Role Category

On-site with Flexibility

Job Type

Technician

ReqID

2418149

Relocation Package

No 100% On-Site No